CRM System Features

A simple CRM system to manage your Sales and Marketing - all in one

CRM software that grows with your business

Our CRM system has been designed and priced to work with you as your business grows. There are three editions: Free, Premium and Enterprise. If you are just starting up your business you might want to start with the Free Edition then upgrade to add more Accounts, Users and advanced features as your business grows.

At Really Simple Systems we provide everything a small business needs to run their sales, marketing and customer support, in one easy-to-use yet powerful system.

Online CRM software – secure, fast and easy to use

Really Simple Systems CRM provides hosted CRM systems, accessed online, anywhere and from any device.

There’s nothing to install, nothing to maintain or backup, and the system is always available, 24 hours a day, 7 days a week, 365 days a year – wherever you are.

Your data is 100% safe and secure.

Easy to Use Sales CRM

A CRM system with everything your sales team needs to manage their customers, prospects and sales. Lightning fast search and data entry that works seamlessly on desktops, tablets and smartphones.

Everything managers need to control access, produce sales forecasts and run activity reports.

Email Marketing Built-In

With our Customer Service & Support module you can deliver great customer service by making sure all requests are dealt with efficiently and nothing gets forgotten.

Prioritise support requests with customisable SLAs (Service Level Agreements) and real-time response reporting on your dashboard.

Speed response by automating incoming emails and managing the support queue.

Customer Service & Support

With our integrated Marketing module you can build marketing campaigns and send emails and newsletters directly from your CRM system, then monitor the click-throughs for each customer. There’s no need for a separate emailing product – everything you need is in one place!

New leads are captured directly from your web site and can be assigned to sales staff to follow up, or you can add them to an automated marketing campaign.

Your marketing team can monitor the leads, opportunities, number and value of closed deals and track the ROI for each marketing campaign, so you can optimise your marketing spend.

Use the extensive report writer for in depth analysis and reporting.